Shipping Policy

Welcome to Smooche. We strive to get your order to you as quickly as possible! Here's a breakdown of our typical shipping timeline.

Shipping Timeline (may vary)
  • Order Processing: We typically process and ship your order within 24 to 48 business hours (excluding weekends and holidays) after you place it.
  • Order Delivery: Typically all orders are delivered in 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

delivery Options
  • Standard Shipping: Charges are included in the product price and extra charge may be applicable in the case of unserviceable areas.
  • Express Priority Shipping: For an additional INR 99, you can ensures faster and a better delivery experience with most orders delivered in 3 days.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Didn't receive your order?

If you haven’t received your order within 7 days of receiving your shipping confirmation email, feel free to contact us via the email address provided below. Please provide your order number, full name and shipping address. Our team is happy to assist you!

contact us

Contact Email: hey@smooche.in

We're committed to a smooth and enjoyable shopping experience. If you have any questions, please don't hesitate to reach out!